Diesel Technic has streamlined its ordering process for its partners by implementing electronic trading through PACT, the exclusive distributor of TecCom and eparts in the UK and Ireland.

Diesel Technic offers its distribution partners and their workshop customers a complete range of automotive parts and accessories for different requirements.

The product brand DT Spare Parts covers around 45 000 automotive parts together with future-oriented service solutions and a 24-month guarantee.

By moving over to electronic trading via PACT, site users are able to more easily access stock availability and pricing information. Mark Todd, General Manager at Diesel Technic, said: “This means our partners can instantly respond to their customers’ needs and easily order DT Spare Parts to support their local markets.”

The ongoing popularity of Diesel Technic in the market meant the company needed to make the change. Todd added: “We were managing a high volume of orders and enquiries by email and phone, with our partners looking to check price and availability. By integrating PACT alongside our Partner Portal, we’re streamlining this process, enabling faster, more accurate responses from order placement to dispatch, and enhancing the efficiency and quality of our customer-focused solutions.”

Thanks to the efforts of the PACT team, the shift was hassle free for the company as well as its partners. “We were able to roll this out quickly, with no issues, delivering a brand new and seamless customer experience,” continued Todd.

Mark Rudge, Director at PACT, said: “The shift to PACT can deliver immediate value for our customers. It will greatly enhance service levels, making it even easier for everyone in the market to do business.”

To find out more about PACT, visit https://pactenabled.co.uk/