Elcome launches ONCE to drive activity and efficiency
Date: Friday 12 July 2024
‘Prevent lookup fails, boost your sales’ with ONCE
Elcome, a pioneer in automotive cataloguing software for hundreds of aftermarket businesses, has unveiled ONCE, a next-generation data solution set to advance its widely-used Xchecker system.
ONCE represents a significant leap forward in the way its users catalogue, with focused dashboard dials driving them to specific areas of activity.
Tim Entwistle, managing director at Elcome, said: "With ONCE, we are addressing a critical need in the automotive aftermarket industry. Every interaction between an end-user and our customers data is pivotal. If their data can't deliver accurate parts information swiftly, sales opportunities are lost.
“ONCE guides them to areas that require enhancements, preventing returns and boosting overall customer satisfaction."
"Investment made by businesses in sales, marketing and product development counts for nothing if the end-user can’t find a part when they input a VRN," continues Entwistle.
ONCE’s development has spanned over two years, during which time Elcome has actively listened to its customers, ensuring that the new system enriches the user experience.
The intuitive design of ONCE requires little training, offering a consistent user journey with a look and feel that users will find familiar and easy to navigate. Plus, it has multi-lingual options, revelational reporting capabilities that can be used to assess coverage gaps, track user activities and management reporting facilities to justify job roles and costs, and assist in day-to-day operations.
The dynamic dashboards of ONCE help to drive activity. The dials provide real-time data insights with customisable displays, powerful filters, and a new notification centre to reduce email clutter – and ensure key messages and updates are not missed.
ONCE also features an exciting and comprehensive restrictions system allowing users to focus on their business goals and objectives, eliminating unnecessary information.
Entwistle adds: “Our customers were thrilled with the new features unveiled at our launch event, especially the innovative replacement of the outdated Parent/Child term. We also showcased a whole host of other exciting enhancements exclusively to our Xchecker community, who will soon start reaping the benefits of these new features before anyone else.”
For more information about ONCE from Elcome, please visit https://elcome.co.uk/ .
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