TechMan highlights smooth & efficient transition for customers
Date: Tuesday 16 July 2024
For workshops and garage businesses, the thought of transitioning to a new garage management system can often bring about a sense of ‘switching anxiety’. Leading garage management system provider, TechMan, is highlighting its seamless and efficient onboarding process that ensures no downtime and immediate productivity.
One of the most daunting aspects of switching to a new management system is the fear of data loss or prolonged downtime. TechMan has developed its system to address this issue.
“If a garage has its stock listed in a previous system, TechMan ensures an automatic transfer of this data. This means no manual input, no lost information, and most importantly, no disruption to daily operations”, comments Pete Mcilhiney, aftersales director at TechMan.
TechMan understands that a new system, no matter how advanced, is only as good as the people using it. That's why it offers dedicated training support tailored to the needs of each customer. Whether it's online, over the phone, or in person, TechMan's support team is designed to get customers up to speed in no time.
The company offers free training webinars on a variety of topics, where customers can sign up to the online training depending on the area they need further support on. These sessions are based on customer feedback or frequently asked questions or issues to ensure they are offering the right support when it’s needed.
TechMan's focus on customer service also sets it apart, with advanced training programmes and dedicated Success Managers ensuring that users fully leverage the system's impressive tools.
The company's approach to onboarding and training is built on the principle of minimising downtime. The streamlined data migration process ensures that garages don't miss a beat, while the comprehensive training options ensure that staff are quickly brought up to speed.
This dual approach not only alleviates the anxiety associated with system transitions but also maximises efficiency and productivity from day one.
The brand’s garage management system is always keen to work out where it can add the most value to the end user. This is done through regular updates and new integrations.
TechMan’s development team work hard to ensure that the system remains at the forefront of technological advancement. The ability to tailor the system to individual business needs, allows garages and workshops to track performance and drive improvements effectively.
Mcilhiney adds: “For garage businesses looking to upgrade their management system, TechMan offers a promise of a smooth, efficient, and anxiety-free transition so that garages can be up and running with minimal disruption. TechMan ensures that new customers can transition at the touch of a button, without the typical headaches associated with switching systems.”
TechMan serves over 12,000 automotive professionals across three continents, facilitating nearly a billion pounds in annual revenue.
For more information visit https://www.techmangms.com/ .
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